Terms & Conditions

Last updated: July 2026

These Terms and Conditions ("Terms") govern your use of the website vedomia.com ("Website") and any services offered by Vedomia ("we", "us", "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Who we are

Vedomia is the trading name of Vedomia Limited, a company registered in Ireland (company number 796586), registered office: 4 Peatlands, Broomfield, Midleton, Co. Cork, P25 D658, Ireland ("we", "us", "our"). We provide consultancy services, educational content, free tools and paid digital products to help organisations manage EU transparency and governance obligations. You can contact us at contact@vedomia.com or 083 847 5268.

2. Educational content and EU regulatory information

The Website contains information about EU regulatory requirements, including Regulation (EU) 2021/1060 (Common Provisions Regulation), Regulation (EU) 2021/1059 (Interreg), and related legislation. This content is:

• Provided for educational and informational purposes only.
• Based on our good-faith interpretation of publicly available legislation and official guidance at the time of publication.
• Not a substitute for advice from your managing authority, programme administrator, or qualified legal counsel.
• Subject to change as regulations are amended, guidance is updated, or new interpretations emerge.

While we take care to ensure that references to specific articles, thresholds and requirements are accurate at the time of publication, regulatory requirements can be interpreted differently by individual managing authorities, member states, and courts. The application of any rule to your specific circumstances may differ from the general information presented on this Website.

You are solely responsible for verifying all regulatory requirements with your managing authority and for ensuring that your organisation complies with all applicable obligations. Vedomia accepts no responsibility for any decision made or action taken in reliance on information published on this Website.

3. Free tools and assessments

The Website offers free interactive tools, including the Transparency Audit tool and related resources. These tools are provided for self-assessment and educational purposes only. Results produced by these tools:

• Are not a formal compliance assessment, legal opinion, or audit finding.
• Should not be presented to managing authorities, auditors, or funders as evidence of compliance.
• Are indicative only — your actual compliance position depends on the specific requirements of your programme, grant agreement and managing authority.

The free tools run entirely within your browser. While you are simply using them, your responses are not transmitted to or stored by Vedomia.

One optional feature works differently, and only if you deliberately choose it. In the process-map tool you may ask us to analyse a policy or procedure you upload, or a process you describe in your own words. If you do, the text you provide is sent once to our AI provider (Anthropic) to be read, and is processed in the United States; it is not stored by Vedomia and is not used to train AI models. For an uploaded file you are shown this and must confirm it before anything is sent. Do not upload material you are not permitted to share outside your organisation, and do not upload material you are not entitled to provide.

Anything produced this way is an AI-generated draft, and the following apply to it.

• What it is drawn from. Where you upload a document, the draft reflects what that document appears to say. Where you describe a process instead, the draft reflects a general pattern of how that kind of process usually runs, optionally starting from one of our templates. In neither case does the tool search the internet, consult a register, or look your organisation up anywhere — it knows nothing about you beyond what you provide in that request.
• What it is not. It is not a statement of how your organisation actually works, not a legal opinion, not a compliance assessment, and not evidence of compliance. It is not verified by us — no person at Vedomia reviews it before you see it.
• It can be wrong. AI systems misread documents, miss steps, attribute responsibility to the wrong role, and omit material points such as deadlines or appeal routes. Running the same document twice can produce slightly different results. Where a fact is absent from your source the tool is designed to leave the field empty rather than guess, but this cannot be guaranteed in every case.
• Checking it is your responsibility. The draft is a starting point for you to correct. You must review and amend it before relying on it, acting on it, filing it, or sharing it with a colleague, board, funder, auditor or regulator. If you pass it on unchecked, you do so on your own responsibility.
• What you may upload. You must not upload material you are not permitted to share outside your organisation, or that you are not otherwise entitled to provide to us. You are responsible for any personal data it contains and for having a lawful basis to share it. See our Privacy Notice for how it is handled.
• Labelling. If you share or publish a map drawn this way, keep it clear that it was AI-drafted and human-checked. The tool labels it for you on screen and in print; please do not remove that label without replacing it with an equivalent statement.

The limitation of liability in section 7 applies to these drafts in full.

3a. Accessibility, and how we mark AI use

Accessibility. We build the Website and its tools to the WCAG 2.1 level AA guidelines and to cognitive-accessibility guidance, so that they remain usable by people who find reading, concentration or working memory difficult — including people with autism, dyslexia, ADHD, acquired brain injury, or who are simply tired, stressed or working in a second language. In practice that means: short sentences and one idea per step; a predictable order that does not rearrange itself; full keyboard operation and screen-reader labelling; status never signalled by colour alone; respect for the reduced-motion setting in your operating system; and no time limits — nothing in these tools expires or times out while you are thinking. The “For the people” view of a process map exists for this reason: it restates the same process in plain language for the person going through it.

This is a statement of how we build, not a certificate of conformance, and we do not claim the Website is free of accessibility defects. If any part of it is difficult for you to use, tell us at contact@vedomia.com and we will fix it or find you another way to get the same result.

Marking AI use. Where a tool uses AI, we mark it. A process map drafted by an AI system carries a visible statement saying so, both on screen and when printed, together with what it was drafted from. Each extracted fact keeps a record of its origin — the sentence in your document it came from, or the fact that it was inferred — and nothing becomes a confirmed fact about your organisation until a person confirms it. Removing that marking before sharing a map is contrary to these Terms (see section 3).

We do this because the EU AI Act expects the use of AI to be visible to the people it affects, and because it is the practice we ask of our own clients. It is our own standard of practice — it is not a certification, and nothing on this Website should be read as confirming that you, or we, meet any legal obligation.

4. Paid digital products

We offer paid digital products that are generated from the information you provide and delivered to you by email — for example the AI Transparency Evidence Pack and Transparent Processes (formerly ‘Process Map Pack’), €99 each. The following terms apply:

• What you receive: a personalised document (for example a Word file) generated from your answers, sent to the email address used at checkout, usually within a few minutes of payment.
• Price and payment: prices are shown in euro, are one-off payments (not subscriptions) and are the total amount payable — there are no hidden fees. Payment is processed securely by Stripe, and an invoice is issued for every purchase.
• VAT: prices do not include VAT. Vedomia Limited is not VAT-registered (we are below the Irish VAT registration threshold), so no VAT is charged or shown on our invoices.
• Nature of the product: these are informational, self-help templates and documents. They are not legal advice, a certification, or a formal compliance assessment (see sections 1 and 3).

Your right to cancel (consumers). If you are a consumer in the EU/EEA, you normally have a 14-day right to withdraw from a purchase. Because these products are digital content delivered immediately, by completing your purchase you request immediate delivery and acknowledge that your statutory 14-day right of withdrawal ends once delivery has begun. This does not affect the voluntary money-back guarantee below.

14-day money-back guarantee. Even though these products are delivered instantly, Vedomia voluntarily offers a 14-day money-back guarantee. If you are not satisfied for any reason, simply email contact@vedomia.com within 14 days of your purchase, quoting the email address used at checkout, and we will refund you in full — no need to explain why. Refunds are processed through Stripe back to your original payment method, normally within 5–10 business days. This goodwill guarantee is offered in addition to, and does not limit, your statutory rights (for example where a product is faulty, is not delivered, or is not as described).

5. Consultancy services

Where you engage Vedomia for paid consultancy services, the terms of that engagement are set out in a separate service agreement or statement of work agreed between you and Vedomia. In the event of any conflict between these Terms and a signed service agreement, the service agreement prevails.

6. Accuracy of information

We make reasonable efforts to ensure that the content on this Website is accurate and up to date. However, we make no representations or warranties — express or implied — as to the accuracy, completeness, reliability or suitability of any information on the Website for any particular purpose. Information may become outdated following regulatory changes, updates to official guidance, or developments in enforcement practice.

7. Limitation of liability

To the fullest extent permitted by applicable law:

• Vedomia excludes all liability for any loss or damage arising from your use of, or reliance on, any information or tools on this Website.
• Vedomia is not liable for any indirect, consequential, special or incidental loss — including financial corrections, grant clawbacks, penalties, lost funding, or reputational damage — arising from your use of this Website or from decisions taken in reliance on its content.
• Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under Irish law.

8. Intellectual property

All content on this Website — including text, tools, design, graphics and code — is owned by or licensed to Vedomia and is protected by copyright. You may:

• View and print content for your own personal, non-commercial use.
• Share links to pages on this Website.

You may not reproduce, republish, redistribute or sell any content from this Website without our prior written consent.

9. External links

This Website contains links to third-party websites, including EUR-Lex, the European Commission, and other regulatory sources. These links are provided for your convenience. We have no control over the content of external websites and accept no responsibility for them or for any loss that may arise from your use of them.

10. Availability

We do not guarantee that this Website will be continuously available or error-free. We may suspend, withdraw or amend access to the Website at any time without notice.

11. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page indicates when they were last revised. Continued use of the Website after any change constitutes your acceptance of the revised Terms.

12. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Ireland. Any dispute arising in connection with these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts of Ireland.

13. Contact

Questions about these Terms? Write to contact@vedomia.com.