Free for Irish community & voluntary organisations · No sign-up · Runs in your browser

Your process map is already drawn.
Just tell us where we're wrong.

Pick a process every charity runs — complaints, volunteers, safeguarding, donations, HR — or your funded programme (SICAP, LEADER, ESF+…). We draw our best guess. You correct it. Three minutes later you're holding a map for a new colleague, your board, or an auditor.

Free. No account. Nothing leaves your browser.

OUR ASSUMPTION — CORRECT US
Someone asks us for help 1 First contact You ring us. A person answers — and you get their name. 2 Eligibility check Within 5 working days you know if this is for you. Why: so you never wait months for something that was never for you — and if it is not, we say where to go instead. 3 Appointment set-up We offer times that fit your life — bring someone if you like. 4 First appointment You arrive knowing exactly what will happen.
Someone asks us for help MK First contact Log it the same day · give your name MK Eligibility check Checklist · answer within 5 working days Why: it protects the person from waiting for the wrong service — and protects your capacity for the people who do qualify. SO Appointment set-up Offer two slots · confirm in writing ? First appointment No owner yet — this is what you would correct ⚑
Someone asks us for help 1 ON FILE First contact dated contact log 2 ON FILE Eligibility check signed checklist Why: an eligibility decision must trace back to written criteria. This is the first thing a funder asks to see. 3 ON FILE Appointment set-up written confirmation 4 GAP First appointment no record defined
Same steps · three maps · one click
1 Pick your programme → 2 We draw the first map → 3 You correct it — it's yours

As far as we know, no other tool has your programme's map drawn before you click — or switches it between three audiences. If you find one, tell us and we'll say so here.

Free · No account · The €99 official Word document is there when you want it · Built on ISO 9001 thinking. Not a certification.

Your process is probably already here.

29 ready-made maps — everyday charity processes and funded programmes, each with its first draft waiting. Pick yours below and tell us where we're wrong.

ComplaintsVolunteersSafeguardingDonationsService deliveryHRFinanceSICAPLEADERESF++ 19 more

3 minutes · Free · No sign-up

Pick a map — it's already drawn.

Every card below is our pre-drawn assumption of how that process usually runs. Pick one and correct us. Publicly or privately funded — it works the same.

① Pick a template ② name your process — the map does the rest.

Most maps are finished in about 10 minutes — we pre-fill the standard phases, you just fix what's different.

Looking for SICAP, ESF+, ERDF, Interreg, Horizon Europe, PEACE PLUS or other programmes? Browse all programme templates →

Programme overview

Before mapping your internal process, here is how this programme is structured at national and European level — and where your organisation sits in the chain.

◐ Lenses
✎ Document details — one minute, and an auditor recognises it. Takes a minute — and turns your map into a document an auditor will recognise.
Your organisation
The process
Document control
A document with no review date reads as abandoned — auditors flag this more often than missing content.
Not sure what to write? Quick guide
First time? How to number a document Use the format PROC-[SHORT NAME]-001. Choose a short name for the programme or service (e.g. LEADER, ESF, SICAP). Every new process you document gets the next number: -001, -002, -003. This number never changes — even after updates.
Version numbering Start at 1.0 for a brand-new document. After minor edits (correcting a name, updating a contact) go to 1.1, 1.2… After a major revision of the process itself, go to 2.0. Keep a short log of what changed each time.
Who approves it? Typically the CEO, Programme Manager or Board Chair — whoever is accountable for this process. Auditors want to see that a real person with authority signed off that this is how you actually work.
Date approved Use today's date the first time. When you revise the document, update this date to match — it proves the document is current, not a years-old draft nobody looks at.
Next review date For a new document, set this to 12 months from today. Documented processes should be reviewed periodically and kept up to date. A missed review date is a common audit finding — put it in your calendar now.
€99 once — this map, official, and yours to edit

Your map is done. Make it board-ready.

  • Official — no draft marks, Document ID, signature block; regenerated free on request after a bigger change.
  • Written for you — RACI, SOP cards, risk register pre-loaded from your findings. Editable, in your inbox in minutes.
  • Worded for your sector — charity, community, publicly funded.

14 days, full refund, no questions — one email.

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Grounded in official sources / Postavené na oficiálnych zdrojoch